Privacy Policy

Effective Date: January 1, 2025

Zephyra Brands LLC ("Alveo Home," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or make a purchase.

Information We Collect

We collect information you provide directly, including your name, email address, shipping address, billing address, phone number, and payment information when you place an order. We also automatically collect certain data such as your IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

How We Use Your Information

We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, improve our products and website, and send marketing communications if you have opted in.

Sharing Your Information

We do not sell or rent your personal information to third parties. We share your information only with service providers necessary to operate our business — including payment processors, shipping carriers, and email service providers — who are contractually required to protect your data.

Cookies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though some features of our store may not function properly.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it is used, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact support@alveo-home.com.